Contact

Contact

Have questions about our programs or need assistance?

Please don’t hesitate to reach out to us.

You can contact us via the following channels

General Inquiries

For general inquiries or information about our services, please email us at:

Address

P.O. Box 481368,
Charlotte, NC 28269

Work hours

Mon-Fri: 9:00-4:00
Sat-Sun: Closed

Phone & Fax

Phone: 833-888-2734
Fax: 605-614-3679

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Important Notice to Providers

To ensure uninterrupted access to patient eligibility, claims information, and other administrative services in 2026, all participating providers are required to re-register for our 2026 Provider Portal.

Effective January 1, 2026, access to provider tools and information will be available exclusively through the updated portal.

What You Need to Do

Please click the link below to complete your registration: